Copy/print machine is a heavy object, which needs in most cases, to be handled by several people.

• At least two or more people has to be involved placing printer at location.
• It is much packaging that needs to be removed.
• It has to be placed onsite nearby power supply and network connection.
• It needs configured with user setup in network internally or by external IT supplier.

Problems often occurs with delivery due to lack of information like stairs, no network connection, no person available at site, firewall IT supplier etc.
In addition it can also be problems with setup printer third party software installed on computer like DAK/DAP and 3D software which is not being informed about in advance.

This can make problems for courier in delivery and our service technicians in installation of copy/print machine. They will used extra time.

It is important that we get answers on most of our questions. This will benefit all.

Your e-mail address *

Spørsmål leveranse

• Can printer be rolled into place streetlevel or/and elevator?
• Are there stairs?
• If stairs can you carry printer? Yes
• If stairs can you carry printer? No, we need help

Other description conditions delivery if no elevator

Oppsett-Installasjon

• We are unpacking and setting up printer ourselves
• We want servicetechnician onsite unpacking and install printer
• We are setting up printer and call you if we need remote help to install printer

Connection to network

• Printer is connected by cable to network in outlet wall
• Printer is connected to network by cable to wireless router
• We want printer with WIFI (No cable. See price in salesletter)
• There is more than 3 meter to connection network

More information connection network

E-mail

• We have partner SMTP connection to e-mail server setup
• We want setup e-mail server (SMTP) from Printer Norge. Annual price 1.455,-

By using your own SMTP partner please have ready password and/or contact person IT partner.

Invoice

• EHF
• E-mail (use E-mail invoice)

E-mail invoice

Delivery address (If different from company address. Also state post code number)

Do you have external IT partner/-supplier?

• Yes (have contact person and phone number ready)
• No

Anything special we need to know regarding delivery and setup?

Do you want old printer to be handled by Printer Norge as EE-waste?

• Yes (this will cost NOK2500 to be handled by approved EE-waste facility)
• No

Contact person onsite (name and mobilphone)

Send svar

Innlegget Questions delivery, setup and installation dukket først opp på Rent-a-printer.